Servis
We provide warranty and post-warranty service of electric generators purchased from our company.
We do not service foreign brands and generators purchased from other retailers.
Service level 1
2-year regular warranty on our power generators.
Regular maintenance after 500 moto-hours or once every 12 months – maintenance package price 14 000 CZK + transport 15 CZK per kilometre.
Service level 2
5-year extended warranty on our power generators. On the basis of maintenance contract signed, we can provide professional warranty and after-warranty maintenance, regular maintenance according to producer recommended maintenance plan, repairs including deliveries of spare parts, as well as ecological disposal of fluids and consumables. After the life span of your power generator, we recommend its best ecological disposal, and suggest appropriate replacement.
In an emergency situation of any kind, you get a substitute generator within 24 hours for the entire duration of repairs, as a part of the service package LEVEL 2 PLATINUM.
List of service packages and maintenance
| Package | Silver | Gold | Platinum |
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| service inspection – annual |  |
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| service inspection – half-year | |
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| service inspection – quarterly | |
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| replacement of operating spare parts | |
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| hotline line 24/7 | |
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| emergency service within 24 hours | |
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| emergency service within 12 hours | |
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| mobile backup power supply for the duration of the repair | |
Service contract with a monthly fee – Silver package – 3,000 CZK / Gold package – 5,000 CZK / Platinum package – 8,000 CZK
- coolant check and top up
- inspection of power cables and connections
- air filter check
- check the condition of the exhaust pipe bellows
- check the state of charge of the starter battery
- check the operability of the battery charger
- performing a test start and entry in the operating book
- inspection of lubrication, fuel and cooling systems
- checking the overall condition of pipes and fittings of the radiator, fuel system
- inspection of electrical cables and jumpers of the electric generator
- inspection of the air filtration system and the exhaust pipe
- draining condensed water from the fuel filter
- coolant check and top up
- inspection of power cables and connections
- air filter check
- check the condition of the exhaust pipe bellows
- check the state of charge of the starter battery
- checking the operability of the battery charger
- performing a test start and entry in the operating book
- engine oil change
- oil filter replacement
- fuel filter replacement
- check engine fan condition
- inspection of the outlet, suspension and holders of the exhaust pipe
- cleaning of sets
- inspection of the main circuit breaker of the unit
- fuel system check
- coolant check (refill)
- inspection of power cables and connections
- check the condition of the exhaust pipe bellows
- check the state of charge of the starter battery
- check the operability of the battery charger
- checking the overall condition of pipes and fittings of the radiator, fuel system
- inspection of electrical cables and jumpers of the electric generator
- draining condensed water from the fuel filter
- performing a test start and entry in the operating book
Our customers
